Tips for hiring a Process Server

Here are a few things to keep in mind when hiring a process server:

  • Verify the process server’s license or registration and association membership. Though not all states require process servers to be licensed, it’s important to check.
  • Ask the process server if they have an Errors and Omissions (E&O) policy or bond.
  • Check the process server’s website for more insight on the company.
  • Complete an Internet search for the company’s name and ‘complaints’. This will help you establish if they have any unsatisfied clients and if so, what they’ve done to fix their mistakes.
  • Ask about their experience, how long they have been in business, whether or not they have an area of expertise and their service history. Keep in mind that a 100% success rate is not realistic.
  • Ask for recommendations and testimonials. These will give you insight on the process server’s customer service style and whether or not they have happy customers.
  • Consider the fees and ask about additional costs for multiple attempts and mileage. Remember that you get what you pay for, and standard cost for a non-rush is fairly inexpensive when you consider what is being performed.
  • Once you’ve hired the process server, make sure you give specific service instructions, including the who, what and where of the serve. Explain your preferred method of receiving updates, your deadline and any other relevant information.
  • It’s always a good idea to verify the details and get them in writing. Outline the service fee, additional fees, number of attempts, court filing, deadlines and other information and confirm with an email.
  • Don’t send the process server the only copy of your documents, as it’s important for you to maintain your own records

For more information on process servers visit or call 1.800.774.6922.  Open Monday-Friday 8am.-8pm.  “When your want it done right the first time” contact undisputed #processserver


8 thoughts on "Tips for hiring a Process Server"

Kyle Wayne says:

I love that you talked about asking for recommendations and testimonials to get insight into the customer service. My aunt is looking to hire a process service to help bring her family more together. I’ll be sure to talk to her about asking for recommendations to learn more before hiring.

You’ve got some great tips for hiring a process server. I like how you said that searching for potential servers online can help us find any complaints. My sister is looking to hire one of these, but she’s never hired any sort of legal professional before!

Thank you for the terrific article

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