“Serve the New York Secretary of State” means two fundamentally different things, and confusing them produces void process. Role A: you are using the Secretary of State as a statutory substitute-service agent to reach another entity — a corporation, LLC, limited partnership, or other business organization that has designated the DOS as its agent for process under New York Business Corporation Law § 306, § 307, or a dozen other statutes. The SoS receives process on that entity’s behalf and forwards it by certified mail. Role B: you are suing the Department of State itself — an Article 78 proceeding, a FOIL appeal, an election-law challenge, or a money damages claim — and the agency is the actual defendant.
Both routes deliver to One Commerce Plaza, 99 Washington Avenue, Albany, NY 12231, Customer Service Counter, 6th Floor. But the statute, the copy count, the fee, the cover sheet, and the downstream legal effect differ completely between the two roles. Getting the route wrong means either serving a corporation incorrectly (triggering a default-vacatur motion under CPLR § 5015(a)(4)) or failing to perfect service on the state agency (forfeiting jurisdiction entirely).
Undisputed Legal serves process through the New York Department of State and directly on state agencies across New York’s 62 counties. We verify entity names against the DOS database before every service dispatch, prepare the correct cover sheet, deliver to Albany with GPS-verified documentation, and produce affidavits that withstand service-validity challenges at every level. Call (800) 774-6922 to confirm the correct route for your matter.
Under New York Business Corporation Law § 306, every domestic business corporation and every authorized foreign corporation that has filed with the Department of State accepts the Secretary of State as its agent for service of process. Service on the SoS in compliance with § 306 is legally complete at the moment the Secretary of State is served — not when the corporation receives the certified mail that the SoS subsequently sends to the corporation’s last-filed service address. BCL § 306(b)(1) states this plainly: service under § 306 “shall be complete when the secretary of state is so served.” This is the statutory bright line that governs jurisdiction.
The SoS forwards the process by certified mail, return receipt requested, to the corporation’s service address of record in the DOS database. That address is whatever the corporation most recently filed. If the corporation filed in 2009 and has since moved without updating its DOS service address, the certified mail goes to a 16-year-old address. The corporation may never receive it. That does not defeat jurisdiction — the service was completed in Albany. But it creates a serious enforcement risk: a corporation that did not actually receive notice of the action may later move to vacate a default judgment under CPLR § 5015(a)(4) on constitutional due-process grounds, and courts have discretion to grant such motions in compelling cases. Verify the entity’s DOS-filed service address before relying on § 306 service, and consider supplemental personal service on any officer you can locate.
The 2023 amendments to BCL § 306 added an electronic service-of-process (eSOP) option. For entities that have filed an email address with the Department of State, a process server may submit service electronically through the DOS eSOP portal. DOS reviews and accepts the electronic submission, then notifies the entity by email. eSOP is available only for entities that have a DOS-registered email on file; it cannot be used for entities without a registered email address.
When the New York Department of State or the Secretary of State (in their official capacity) is the actual party you are suing, the procedural framework changes completely. Service on the State of New York and its agencies is governed by CPLR § 307(2), which requires service by personal delivery on the Attorney General of the State of New York, on the agency head (in this case, the Secretary of State), or on a person designated by the agency head to receive service. For the Department of State, that means service at One Commerce Plaza, 99 Washington Avenue, Albany, NY 12231, upon the Secretary of State or a designated deputy authorized to accept service.
Claims for money damages against the State of New York — including damages claims against DOS officers acting in their official capacities — must be filed in the New York Court of Claims, not in Supreme Court. New York Court of Claims Act §§ 8 and 9 grant the Court of Claims exclusive jurisdiction over money claims against the state. The Eleventh Amendment to the U.S. Constitution independently bars federal-court damages suits against the State of New York in the absence of a valid congressional abrogation or express state waiver — meaning most money-damages claims against DOS belong in state Court of Claims, not federal court. Non-monetary relief — mandamus, Article 78 proceedings, FOIL appeals, injunctions — may be pursued in Supreme Court (Albany County is typically the proper venue for DOS as respondent) and served under CPLR § 307(2).
Common Role B proceedings against the Secretary of State include: Article 78 challenges to DOS corporate filing decisions (refusal to file a certificate, rejection of a name, cancellation of registration); election-law proceedings regarding ballot petitions; FOIL appeals from denied or inadequate responses; mandamus to compel ministerial acts; and proceedings challenging DOS administrative enforcement actions under the Business Corporation Law.
| Entity Type | Governing Statute | Copies Required | Fee | Service Route |
|---|---|---|---|---|
| Domestic business corporation / authorized foreign business corporation | BCL § 306 | 2 copies + cover sheet + DOS Search printout | $40 | Personal delivery, Albany (or eSOP if entity has registered email) |
| Unauthorized foreign business corporation | BCL § 307 | 1 copy + cover sheet + DOS Search printout | $40 | Personal delivery, Albany; additional plaintiff-side mailing required |
| Domestic / authorized foreign not-for-profit corporation | NPCL §§ 306–307 | 2 copies (authorized) / 1 copy (unauthorized) + cover sheet | $40 | Personal delivery, Albany |
| Domestic or authorized foreign LLC | LLCL §§ 301-A, 303 | 2 copies + cover sheet + DOS Search printout | $40 | Personal delivery, Albany (or eSOP if email on file) |
| Limited partnership / LLP | Partnership Law §§ 121-104-A, 121-109, 121-1505, 121-1506 | Per DOS instructions + cover sheet | $40 | Personal delivery, Albany |
| Unincorporated association | General Association Law § 19 | Per DOS instructions + cover sheet | $40 | Personal delivery, Albany |
| Condominium board | Real Property Law § 339-n | Per DOS instructions + cover sheet | $40 | Personal delivery, Albany |
| Non-resident motor vehicle defendant | Vehicle and Traffic Law § 253 | 2 copies + cover sheet | $40 | Personal delivery, Albany; additional plaintiff-side mailing required |
| Notice of Claim | General Municipal Law § 53 | 1 copy + cover sheet | $250 | Personal delivery, Albany |
Statutory fees are taxable disbursements recoverable as costs in the underlying action. The $40 and $250 fees must be paid at delivery; the Customer Service Counter will not accept service without the required statutory fee.
Before preparing any service package, run a DOS entity search at the Department of State’s Corporations Division portal and print the search results page for the specific entity you are serving. The process server must attach a DOS Search Page printout to the cover sheet. Selecting the wrong entity — a similarly named LLC versus a corporation, or an active entity versus an inactive dissolved entity — produces void process. Defense counsel will move to quash service based on entity mismatch, and courts grant such motions. If the entity name is common or has multiple variations on file, confirm the exact legal name and DOS ID number with your client’s attorney before preparing the cover sheet.
The Department of State requires a completed Service of Process Cover Sheet in the DOS-prescribed format. The cover sheet identifies the entity being served, the statute under which service is being made, the caption of the underlying action, and the court in which the action is pending. The cover sheet and service documents must match: the entity name on the cover sheet must exactly match the entity name in the caption of the underlying complaint or summons. Discrepancies between the caption and the DOS entity name are a common rejection ground at the Customer Service Counter.
Assemble the complete service package: (a) the cover sheet; (b) the required number of copies of the process being served (2 copies for BCL § 306 domestic/authorized entities; 1 copy for BCL § 307 unauthorized entities — see table above for other statutes); (c) the DOS Search Page printout for the entity; and (d) the required statutory fee in the correct amount ($40 for most service statutes; $250 for GML § 53 Notice of Claim). Payment must be in a form accepted by DOS; confirm current accepted payment methods before travel.
The process server must personally deliver the complete package to the DOS Customer Service Counter, 6th Floor, One Commerce Plaza, 99 Washington Avenue, Albany, NY 12231, during business hours (9:00 a.m. to 5:00 p.m. on regular weekdays; verify holiday closures through the DOS website before dispatch). Mail is not an accepted service method under any of the Role A statutes — BCL § 306, § 307, LLCL, NPCL, and Partnership Law all require personal delivery to the Albany office. County sheriff service is also not a substitute; there is no deputization mechanism that replaces Albany delivery. For entities with a DOS-registered email, the eSOP electronic portal provides an alternative to in-person delivery — the process server submits the package electronically, DOS reviews and accepts, and emails the entity. eSOP eliminates the Albany travel requirement but is unavailable for entities without a registered email on file.
Upon delivery, DOS time-stamps and processes the filing. The process server’s GPS-verified service record should reflect the actual delivery location (One Commerce Plaza, Albany) and time, matching the DOS time-stamp on the filing. Every Undisputed Legal Albany service generates a GPS-verified affidavit with timestamped coordinates establishing the exact date, time, and delivery location. That documentation is the chain-of-custody record that defends against later challenges to service validity.
No provision in BCL § 306, § 307, or any of the companion statutes authorizes service by mailing documents to the Secretary of State’s office. This is the single most common mistake by out-of-state attorneys and pro se plaintiffs. A mailed package may be returned, held, or discarded — it produces no valid service. If the entity later defaults and you attempt to enforce a judgment, the defendant’s attorney will pull the record and show no valid service was ever made. The case unravels at enforcement.
New York’s entity database contains thousands of similarly named entities. “ABC Services LLC” and “ABC Services Inc.” are different legal entities with different DOS IDs, different service addresses on file, and potentially different owners. Service on the wrong entity is void — there is no relation-back rule that cures entity misidentification in service of process. The correct entity never received process, and any default judgment entered against the wrong entity is subject to vacatur. Run the DOS search carefully, confirm the exact legal name and entity type with your client’s records, and verify the DOS ID before preparing the cover sheet.
The Customer Service Counter checks copy count and fee at delivery. Two copies are required under BCL § 306; one copy is required under BCL § 307. An incorrect copy count produces rejection at the counter — the process server leaves Albany without completing service. Similarly, the $40 statutory fee (or $250 for GML § 53) must be paid at delivery; there is no billing arrangement or post-service fee collection. A process server who arrives without the fee cannot complete service. These are not technical oversights that courts will excuse — they are statutory prerequisites, and noncompliance means no service occurred.
Service under BCL § 306 is complete when the SoS is served. But the SoS then mails the process to the address on file with DOS — whatever that entity last filed, which may be years or decades out of date. If the defendant corporation never received the certified mail, it will not appear, a default will be entered, and the plaintiff will obtain a default judgment. When the plaintiff attempts to enforce the judgment, the defendant will appear and move under CPLR § 5015(a)(4) to vacate the default on grounds of lack of jurisdiction, arguing it was denied due process because it never received actual notice. Courts have vacated such defaults where the plaintiff knew or should have known the DOS service address was stale. The fix: always check the DOS-filed service address before relying on § 306. If the address is out of date, supplement § 306 service with personal delivery on a known officer.
For Role A (substituted service on a business entity): Prepare the DOS Service of Process Cover Sheet, attach the DOS Search Page printout for the entity, assemble the correct copy count per the governing statute, pay the $40 statutory fee (or $250 for GML § 53 Notice of Claim), and deliver in person to the Customer Service Counter, 6th Floor, One Commerce Plaza, 99 Washington Avenue, Albany, NY 12231, during business hours. Service is complete on delivery to DOS. DOS forwards by certified mail to the entity’s last-filed service address. eSOP is an alternative for entities with a DOS-registered email.
For Role B (suing the Department of State as defendant): Serve under CPLR § 307(2) by personal delivery on the Secretary of State or a designated deputy at the same Albany address. Money damages claims against the State must be filed in the Court of Claims. Non-monetary relief is available in Supreme Court (Albany County venue standard for DOS respondent).
Undisputed Legal handles Albany process service across all Role A statutes and all entity types. Call (212) 203-8001 to discuss your specific service route.
Process server fees are in addition to the DOS statutory fee ($40 or $250, payable to DOS at delivery and taxable as a disbursement recoverable as costs). Process server fees for Albany service:
Skip trace is $75 when entity address verification is needed before service. The DOS statutory fee ($40 or $250) is billed as a pass-through disbursement and is separately listed on the invoice as a taxable cost recoverable in the underlying action. All service fees include GPS-verified affidavit of service documenting the Albany delivery with timestamped coordinates.
BCL § 306 governs service on the SoS as agent for domestic business corporations and authorized foreign corporations — entities that have registered or qualified to do business in New York and are in good standing with DOS. These entities have accepted the Secretary of State as their statutory agent by the act of filing their certificate. Service requires 2 copies plus the cover sheet plus the DOS Search Page printout and the $40 fee. BCL § 307 governs service on the SoS as agent for unauthorized foreign corporations — entities doing business in New York without having qualified under the BCL. These entities have not voluntarily accepted DOS as their agent; the statute imposes service on DOS regardless. BCL § 307 service requires only 1 copy plus the fee, but it also imposes a separate obligation on the plaintiff to mail a copy of the process to the defendant’s last known address and to file an affidavit of that mailing with the clerk of the court. A plaintiff who skips the additional mailing step has not completed all elements of § 307 service.
No. Neither BCL § 306 nor BCL § 307 nor any of the companion statutes (NPCL, LLCL, Partnership Law) authorizes service by mailing documents to the Secretary of State’s office. Personal delivery to the Customer Service Counter, 6th Floor, One Commerce Plaza, 99 Washington Avenue, Albany, NY 12231, is required for all in-person Role A service. The only alternative is eSOP electronic service for entities that have registered an email address with the Department of State. A mailed package does not constitute service under any of these statutes, produces no valid service date, and does not start the defendant’s time to answer. Any default judgment obtained after mailing rather than personal delivery is voidable for lack of proper service.
Under BCL § 306(b)(1), service through the Secretary of State is complete when the Secretary of State is so served — that is, at the moment of delivery to the DOS Customer Service Counter in Albany. This is the legally operative date for computing the defendant’s time to answer and for evaluating whether service was timely. The defendant’s actual receipt of the certified mail forwarded by DOS is not required for service to be complete and does not alter the service date. This means a defendant can be in default before it knows a lawsuit has been filed, if it failed to maintain a current service address with DOS. Courts have upheld § 306 service as constitutionally adequate when properly executed, while also recognizing equitable grounds to vacate defaults where the plaintiff had reason to know actual notice was not received.
Electronic Service of Process (eSOP) is a 2023 BCL amendment that allows service to be submitted electronically to DOS rather than by Albany in-person delivery. A process server submits the service package through the DOS eSOP portal; DOS reviews and accepts the submission; and DOS then notifies the entity via email at the entity’s DOS-registered email address. Service is complete upon DOS acceptance of the electronic submission, and the DOS system generates a timestamped confirmation. eSOP is available only for entities that have filed an email address with the Department of State. It cannot be used for entities without a DOS-registered email. To determine whether a specific entity is eligible, run the entity’s DOS profile — if a registered email appears, eSOP is available; if no email is listed, in-person Albany delivery is required.
Service on the Department of State as a defendant is governed by CPLR § 307(2), which requires personal delivery on the Attorney General, the agency head (the Secretary of State), or a person designated by the agency to receive service. In practice, service on the Department of State is made at One Commerce Plaza, 99 Washington Avenue, Albany, NY 12231, upon the Secretary of State or a designated deputy. For money damages claims against the State, file in the New York Court of Claims under Court of Claims Act §§ 8 and 9 — Supreme Court lacks jurisdiction over state money-damages claims. For non-monetary relief (mandamus, Article 78, FOIL appeal, injunction), file in Supreme Court; Albany County is the standard venue for proceedings naming the DOS as respondent. Federal court is barred for state-sovereign-immunity money damages claims under the Eleventh Amendment absent an express state waiver.
Service under BCL § 306 is complete when the SoS is served, regardless of whether the forwarded certified mail reaches the entity. But if the entity never receives actual notice, the risk profile of the litigation shifts significantly. The entity will not appear, a default will be entered, and you will obtain a default judgment. When you attempt to enforce the judgment — through a restraining notice, information subpoena, or levy — the defendant appears and moves under CPLR § 5015(a)(4) to vacate the default on grounds that it lacked personal jurisdiction because it never received actual notice of the lawsuit. Courts have discretion to vacate defaults in such cases, particularly where the stale address was known to the plaintiff or discoverable through reasonable diligence. The correct practice: verify the entity’s DOS-filed service address before relying on § 306. If the address is demonstrably stale, supplement SoS service with personal service on an officer or registered agent you can locate.
The mechanics are similar but the governing statute differs. Service on the SoS for a domestic or authorized foreign limited liability company is governed by New York Limited Liability Company Law §§ 301-A and 303, not BCL § 306. The process is functionally identical — 2 copies of process plus a cover sheet plus the DOS Search Page printout plus the $40 fee, delivered in person to Albany — and service is complete on delivery to the SoS. For unauthorized foreign LLCs, LLCL § 304 applies and mirrors BCL § 307’s one-copy and plaintiff-mailing requirements. The critical discipline is to select the correct statute on the cover sheet — a BCL § 306 cover sheet submitted for LLC service will be rejected at the counter because the entity type and governing statute must match. Undisputed Legal prepares the correct cover sheet for the correct entity type on every Albany service.
For statutory substituted service under BCL § 306, BCL § 307, NPCL, LLCL, Partnership Law, and the other Role A statutes, the DOS Service of Process function is centralized at One Commerce Plaza, 99 Washington Avenue, Albany, NY 12231, 6th Floor Customer Service Counter. The Department of State operates other offices — including a New York City location — but service of process is processed exclusively at the Albany office. Delivering process to any other DOS location does not constitute valid service under these statutes. The Albany service is a non-NYC, upstate operation; process servers must be licensed under New York Judiciary Law requirements for Albany County service. Our Albany network provides licensed GPS-verified delivery with same-day documentation.
Undisputed Legal verifies entity identity through the DOS database, prepares the correct cover sheet and copy count for your governing statute, pays the taxable statutory fee at delivery, and generates GPS-verified affidavits of service documenting the Albany delivery. First attempt within 3-7 business days.
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Undisputed Legal Inc. maintains active membership and affiliations with the following professional organizations: National Association of Professional Process Servers (NAPPS), United States Process Servers Association (USPSA), National Association of Legal Support Professionals (NAOSP), Better Business Bureau (BBB) A+ Rating, New York State Unified Court System, DCWP Licensed Process Server (NYC), International Association of Professional Process Servers, National Notary Association, American Bar Association (ABA) – Allied Member, New York County Lawyers Association, Brooklyn Bar Association, Queens County Bar Association, Bronx County Bar Association, Staten Island Bar Association, Westchester County Bar Association, and Nassau County Bar Association.
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How long does service take?
Routine service is typically completed within 3–7 business days. Rush service is generally attempted within 24–48 hours.
How many attempts are included?
Standard service includes up to three attempts at different times of day when required.
Will I receive proof of service?
Yes. Once service is completed, the signed affidavit will be uploaded to your secure portal.
What documents are required?
You must upload court-stamped documents or finalized copies ready for service.
Can I track the status of my case?
Yes. Log into your account at any time to view your case timeline and attempts.