Any 2025 complaint that names “Credit Suisse” or “Credit Suisse Group AG” as a defendant contains a substantive defect. Credit Suisse Group AG merged into UBS Group AG on June 12, 2023. Credit Suisse AG merged into UBS AG on May 31, 2024. Credit Suisse (Schweiz) AG merged into UBS Switzerland AG on July 1, 2024. Credit Suisse is legally extinct. FRCP 25(c) successor analysis is required for every pre-2024 Credit Suisse claim — and the successor entity routing depends on which Credit Suisse predecessor was named. Competitor pages still describe Credit Suisse as a live entity with its own service addresses. Those guides are operating with two-year-old information.
Serving UBS Group AG or UBS AG at their Swiss headquarters presents a second, more urgent problem: unauthorized service on Swiss territory is a criminal offense. Swiss Penal Code Article 271 prohibits any act performed on behalf of a foreign state on Swiss soil without authorization — including informal service of process by mail, courier, or any non-Hague channel. US attorneys who attempt to serve UBS entities in Switzerland outside the Hague Article 5 process expose themselves to potential criminal prosecution under Swiss law. Germany’s Article 10 objection means rejection. Switzerland’s Article 271 means criminal liability. The exclusive method for serving UBS Group AG or UBS AG is Hague Article 5 via the Canton of Zurich Central Authority — Obergericht des Kantons Zürich — with a certified German translation of all documents. The Federal Office of Justice in Bern does not process incoming service requests.
Undisputed Legal has served UBS Financial Services Inc., UBS Securities LLC, UBS AG’s New York Branch, and managed Hague Article 5 packages to the Zurich Cantonal Authority for UBS Group AG and UBS AG since 2010. We handle the Credit Suisse successor analysis, the entity disambiguation across six US and Swiss operating entities, and the Canton of Zurich routing before a single server is dispatched. Call (800) 774-6922 to confirm your entity and order service now.
UBS operates through a layered structure that most service guides describe incompletely. UBS Group AG (Swiss Aktiengesellschaft, CHE-395.345.924, Bahnhofstrasse 45, Zurich) is the publicly traded holding company — listed on the SIX Swiss Exchange under UBSG and on the NYSE under UBS. It wholly owns UBS AG, the Swiss universal bank with dual registered offices in Zurich and Basel. UBS AG in turn controls four distinct US operating entities: UBS Financial Services Inc. (Delaware corporation, Weehawken, NJ), UBS Securities LLC (Delaware LLC, New York City), UBS Bank USA (Utah industrial bank, Salt Lake City), and UBS AG New York Branch (OCC-regulated foreign bank branch, 1285 Avenue of the Americas). Naming the wrong entity in a complaint misdirects the service. Serving UBS Financial Services Inc. does not bind UBS Securities LLC. Serving the New York Branch does not bind the Swiss parent. Each of the six entities has its own service path.
On March 19, 2023, the Swiss Federal Council authorized an emergency acquisition of Credit Suisse by UBS — without ordinary shareholder approval — to prevent Credit Suisse’s collapse. The transaction closed June 12, 2023: Credit Suisse Group AG merged into UBS Group AG, making UBS Group AG the FRCP 25(c) successor for all Credit Suisse Group AG liabilities. Credit Suisse AG completed its merger into UBS AG on May 31, 2024. Credit Suisse (Schweiz) AG merged into UBS Switzerland AG on July 1, 2024. Any pre-2024 Credit Suisse claim — mortgage fraud litigation, Archegos Capital exposure, Greensill Capital matters, tax cases — requires identification of which Credit Suisse predecessor entity was involved and routing to the corresponding UBS successor. Filing a 2025 complaint naming “Credit Suisse” without a substitution analysis is a defect that defense counsel will exploit on the first responsive pleading.
Switzerland’s objection to Hague Convention Articles 10(a), 10(b), and 10(c) is not merely procedural. Switzerland has backed that objection with criminal enforcement. Swiss Penal Code Article 271 prohibits any person from performing acts on behalf of a foreign state on Swiss territory without authorization. Serving process on a Swiss company — by mail, by courier, by email, by a US attorney traveling to Zurich with summons in hand — constitutes an act on behalf of a foreign state. It can be prosecuted as a criminal offense. This is not a theoretical risk. US attorneys and process servers have faced Swiss criminal proceedings for attempting informal service in Switzerland. The consequence of ignoring the Hague requirement in Switzerland is categorically different from the consequence in Germany, where rejection is the outcome. In Switzerland, criminal liability is the risk.
Switzerland has 26 cantons, each designating its own Hague Service Convention Central Authority. The Federal Office of Justice in Bern does not process incoming service requests from foreign courts or litigants — it handles outgoing requests from Swiss courts only. UBS Group AG and UBS AG are both headquartered in Zurich, which is in the Canton of Zurich. Article 5 requests for these entities route to the Obergericht des Kantons Zürich, Internationale Rechtshilfe, Hirschengraben 15, Postfach, 8021 Zürich. German translation of all documents is mandatory — Zurich is a German-language canton. A French or Italian translation routed to the Zurich cantonal authority produces a rejection. If the named UBS entity had a registered office in Geneva or Lugano, a different cantonal authority and a different language would govern. The canton controls both the routing and the language requirement.
In February 2009, UBS AG entered into a deferred prosecution agreement with the Department of Justice, paying $780 million and disclosing account information for approximately 250 US clients — effectively piercing Swiss banking secrecy for identified US persons. In August 2009, a separate agreement facilitated disclosure of an additional 4,450 account names. This sequence established US courts’ extraterritorial reach over Swiss-domiciled bank accounts and US person data held in Switzerland, laying the foundation for subsequent IRS FATCA enforcement and the broader collapse of Swiss banking secrecy as a US-liability shield. The precedent is procedurally significant: it confirms that US litigation against UBS for US-person matters can proceed in US federal courts despite Switzerland’s traditional secrecy framework. The service mechanics, however, remain governed by Swiss law — and Swiss Penal Code Article 271 still applies to service attempts.
| Entity | Status | Type | Jurisdiction | Service Route | Address |
|---|---|---|---|---|---|
| UBS Group AG | Active — Swiss ultimate parent | Swiss Aktiengesellschaft (CHE-395.345.924); SIX: UBSG; NYSE: UBS | Canton of Zurich, Switzerland | Hague Article 5 via Canton of Zurich Central Authority (EXCLUSIVE — Art. 10 objected; Art. 271 criminal risk) | Bahnhofstrasse 45, 8001 Zurich, Switzerland |
| UBS AG | Active — Swiss operating bank | Swiss universal bank; FINMA + SNB regulated | Canton of Zurich + Basel, Switzerland (dual HQ) | Hague Article 5 via Canton of Zurich Central Authority — German translation required | Bahnhofstrasse 45, 8001 Zurich / Aeschenvorstadt 1, 4051 Basel, Switzerland |
| UBS Financial Services Inc. | Active | Delaware corporation — broker-dealer (FINRA/SEC) | Delaware (incorporation); New Jersey (principal office) | CT Corporation System (DE) — 8 Del. C. § 321 / N.J.S.A. 14A:4-2 | 1209 Orange Street, Wilmington, DE 19801 / 1000 Harbor Boulevard, Weehawken, NJ 07086 |
| UBS Securities LLC | Active | Delaware LLC — broker-dealer (FINRA/SEC) | Delaware (formation); New York (principal office) | CT Corporation System (DE) — 8 Del. C. § 321 / N.Y. BCL § 306 | 1209 Orange Street, Wilmington, DE 19801 / 1285 Avenue of the Americas, New York, NY 10019 |
| UBS Bank USA | Active | Utah industrial bank — FDIC-insured | Utah (state-chartered) | Utah statutory agent (verify via Utah Department of Financial Institutions) | 299 South Main Street, Suite 2275, Salt Lake City, UT 84111 |
| UBS AG New York Branch | Active | Federally licensed foreign bank branch — OCC-regulated | New York (12 U.S.C. § 3102) | OCC-registered agent / UBS AG NY Branch general counsel at principal office | 1285 Avenue of the Americas, New York, NY 10019 |
| Credit Suisse Group AG | Merged June 12, 2023 — FRCP 25(c) successor: UBS Group AG | Defunct Swiss holding company — Credit Suisse AG merged into UBS AG May 31, 2024; Credit Suisse (Schweiz) AG merged into UBS Switzerland AG July 1, 2024 | Switzerland | Substitute correct UBS successor; serve via Hague Article 5 | Pre-2024 claims require FRCP 25(c) analysis to identify UBS Group AG, UBS AG, or UBS Switzerland AG as the applicable successor |
| Canton of Zurich Central Authority | Active — receives Hague Article 5 service requests | Obergericht des Kantons Zürich, Internationale Rechtshilfe | Canton of Zurich, Switzerland | Submit USM-94 + certified German translation by mail (no email/fax accepted) | Hirschengraben 15, Postfach, 8021 Zürich, Switzerland |
(Verify current registered agents via US Secretary of State filings, Swiss Commercial Register (Handelsregister), and FINMA before service. For pre-2024 Credit Suisse claims, FRCP 25(c) successor analysis is required to identify the correct UBS successor entity.)
UBS Financial Services Inc. and UBS Securities LLC are both Delaware-registered entities served under FRCP 4(h)(1)(A) by delivery to an officer, managing or general agent, or authorized agent. Under FRCP 4(h)(1)(B), service may follow Delaware long-arm procedures under 8 Del. C. § 321 through the registered agent at 1209 Orange Street, Wilmington. For UBS Financial Services Inc. in Weehawken, New Jersey, N.J.S.A. 14A:4-2 governs foreign corporation service for NJ state court actions or FRCP 4(h)(1)(B) service using NJ procedures. For UBS Securities LLC in New York City, N.Y. BCL § 306 governs. UBS AG New York Branch is regulated as a federally licensed foreign bank branch under 12 U.S.C. § 3102 — not as an OCC-chartered national bank, so 12 U.S.C. § 94 national bank venue rules do not apply. Service on the New York Branch follows FRCP 4(h)(1) and OCC-prescribed service procedures for licensed foreign branches.
Service on UBS Group AG or UBS AG at their Swiss registered offices requires FRCP 4(f)(1) compliance — service pursuant to an internationally agreed means reasonably calculated to give notice. Switzerland is a Hague signatory. Switzerland decentralizes its Central Authority function to its 26 cantons. For UBS Group AG and UBS AG in Zurich, Article 5 requests route to Obergericht des Kantons Zürich, Internationale Rechtshilfe, Hirschengraben 15, Postfach, 8021 Zürich. Switzerland’s Article 5(3) declaration requires German translation for Zurich documents. The USM-94 Hague request form is required. All materials must be submitted by postal mail — the Zurich cantonal authority does not accept email or fax submissions. Typical execution timeline: approximately two months from submission of a complete, conforming package.
Switzerland has formally objected to Hague Convention Articles 10(a), 10(b), and 10(c) in full. Postal service, direct judicial-officer service, and competent-person service are all unavailable in Switzerland. There is no alternative channel and no urgent-matter exception. Beyond the procedural bar, Swiss Penal Code Article 271 criminalizes acts performed on behalf of a foreign state on Swiss territory without authorization. Service of process — whether by mail, by an attorney presenting documents in person, or by courier — constitutes an unauthorized act on behalf of a foreign state. US attorneys who attempt informal Swiss service face potential criminal arrest and prosecution under Swiss law. Article 5 via the Zurich cantonal authority is not merely the preferred method. It is the only legally permissible method.
FRCP 25(c) permits substitution of a successor entity when an interest transfers. For Credit Suisse Group AG claims, the June 12, 2023 merger into UBS Group AG controls — UBS Group AG is the successor. For Credit Suisse AG claims, the May 31, 2024 merger into UBS AG controls. For Credit Suisse (Schweiz) AG claims, the July 1, 2024 merger into UBS Switzerland AG controls. Identifying the correct predecessor is required before the substitution can be filed — the three Credit Suisse entities (Group AG, operating bank AG, Swiss retail bank Schweiz AG) map to three different UBS successors. A motion substituting UBS Group AG for Credit Suisse AG would be factually incorrect and subject to challenge.
UBS Group AG is governed by the Swiss Code of Obligations, Articles 620ff., as a Swiss Aktiengesellschaft. UBS AG operates under the Swiss Banking Act and dual supervision from FINMA and the Swiss National Bank. For domestic US service on UBS Financial Services Inc. or UBS Securities LLC, defendants have 21 days to answer under FRCP 12(a)(1)(A)(i) after valid service. For Hague Article 5 service through the Zurich cantonal authority, the Swiss execution timeline is approximately two months for conforming submissions — substantially faster than Germany’s three to six months. The answer period begins when the proof of service is returned, filed with the court, and the summons served. Consult a licensed attorney to determine applicable deadlines for your specific claim type and jurisdiction.
For claims against UBS Financial Services Inc. — wealth management, advisory, brokerage matters — serve at the Delaware registered agent through CT Corporation System at 1209 Orange Street, Wilmington, DE 19801 under FRCP 4(h)(1)(B) and 8 Del. C. § 321. Alternatively, serve at the New Jersey principal office at 1000 Harbor Boulevard, Weehawken, NJ 07086 under N.J.S.A. 14A:4-2. Confirm the current registered agent through the Delaware Secretary of State before dispatch.
For claims against UBS Securities LLC — investment banking, securities, capital markets matters — serve at the Delaware registered agent or the New York principal office at 1285 Avenue of the Americas under N.Y. BCL § 306. For UBS Bank USA — banking matters in Utah — serve at the Utah statutory agent at the Salt Lake City principal office. For UBS AG New York Branch — matters involving the federally licensed New York foreign bank branch — serve at 1285 Avenue of the Americas under FRCP 4(h)(1) and 12 U.S.C. § 3102 foreign branch procedures.
For claims against UBS Group AG or UBS AG at the Swiss level — Hague Article 5 via the Canton of Zurich Central Authority is the exclusive method. Prepare the USM-94 form and certified German translation, and submit by postal mail to Obergericht des Kantons Zürich, Internationale Rechtshilfe, Hirschengraben 15, Postfach, 8021 Zürich. Do not attempt postal service, courier delivery, or attorney-supervised direct service. Swiss Penal Code Article 271 makes unauthorized service a criminal offense. Budget approximately two months for execution and return of proof of service.
For pre-2024 Credit Suisse claims: confirm which predecessor entity is named — Credit Suisse Group AG (successor: UBS Group AG), Credit Suisse AG (successor: UBS AG), or Credit Suisse (Schweiz) AG (successor: UBS Switzerland AG). File the FRCP 25(c) substitution motion, substitute the correct UBS successor, and serve via the appropriate path. Undisputed Legal handles the multi-entity disambiguation, Credit Suisse successor analysis, registered agent verification across Delaware, NJ, NY, and Utah, and Cantonal Central Authority routing with USM-94 and certified German translation before dispatch. Call (212) 203-8001 or order service online.
| Service Type | Other Providers | Undisputed Legal |
|---|---|---|
| UBS US entities — Delaware/NJ/NY/Utah registered agents | Entity confusion; wrong address served | Entity confirmed; current registered agent verified before dispatch |
| UBS Group AG / UBS AG — Swiss Hague Article 5 | Routed to Bern; no translation; rejected or criminal risk | Canton of Zurich CA, USM-94, certified German translation — complete package |
| Credit Suisse legacy claims — FRCP 25(c) successor | Complaint names extinct entity; dismissal on first motion | Predecessor-to-successor mapping confirmed before filing |
| Affidavit of Service | Basic server declaration | GPS-verified, timestamped, court-ready |
| Service Level | Price Range | Turnaround |
|---|---|---|
| Routine | $100–$150 | First attempt within 3–7 business days |
| Rush | $200–$250 | First attempt within 24–48 hours |
| Same-Day | $250–$300 | First attempt same business day |
| Stake-Out | $325–$425 (first hour) + $100–$150/hr | Dedicated surveillance at confirmed address |
| Skip Trace | $75 | Current address verification prior to dispatch |
Hague Article 5 service on UBS Group AG or UBS AG through the Canton of Zurich Central Authority is priced separately. Contact Undisputed Legal for current Swiss Hague pricing and Zurich cantonal timeline estimates.
UBS Group AG’s registered office is Bahnhofstrasse 45, 8001 Zurich, Switzerland. Service on this entity must comply with Hague Service Convention Article 5, routed to the Canton of Zurich Central Authority — Obergericht des Kantons Zürich, Internationale Rechtshilfe, Hirschengraben 15, Postfach, 8021 Zürich. This is not a postal address for direct service. It is the address where UBS Group AG’s registered office is located; the service request goes to the Zurich cantonal authority for execution. UBS Group AG is listed on both the SIX Swiss Exchange (UBSG) and NYSE (UBS).
UBS Group AG is the Swiss holding company — the publicly traded parent that owns 100% of UBS AG. UBS AG is the Swiss universal bank that operates retail, investment, and private banking. UBS Financial Services Inc. is a Delaware-incorporated US broker-dealer that provides wealth management services, headquartered in Weehawken, New Jersey. These are separate legal entities requiring separate service paths. Most consumer, advisory, or US brokerage claims name UBS Financial Services Inc. Securities and investment banking claims name UBS Securities LLC. Claims involving Swiss banking operations name UBS AG. Corporate or group-level claims name UBS Group AG.
No. Credit Suisse Group AG merged into UBS Group AG on June 12, 2023. Credit Suisse AG merged into UBS AG on May 31, 2024. Credit Suisse (Schweiz) AG merged into UBS Switzerland AG on July 1, 2024. All Credit Suisse entities are legally extinct. Filing a 2025 complaint that names any Credit Suisse entity as a defendant creates a substantive defect. FRCP 25(c) successor analysis is required: identify which Credit Suisse predecessor is involved, map it to the correct UBS successor, and file a substitution motion before service.
Service on UBS Group AG or UBS AG in Switzerland follows Hague Service Convention Article 5 — the exclusive permitted method. Prepare the USM-94 Hague service request form, obtain certified German translations of all documents (Zurich is a German-language canton), and submit the complete package by postal mail to Obergericht des Kantons Zürich, Internationale Rechtshilfe, Hirschengraben 15, Postfach, 8021 Zürich. The Zurich cantonal authority does not accept email or fax submissions. Budget approximately two months from submission of a conforming package to return of proof of service.
Switzerland decentralizes its Hague Central Authority function across its 26 cantons. The Federal Office of Justice in Bern handles outgoing requests from Swiss courts — it does not process incoming service requests from foreign litigants. Service requests are processed by the cantonal authority in the canton where the defendant’s registered office is located. UBS Group AG and UBS AG are headquartered in Zurich. The Canton of Zurich’s central authority — Obergericht des Kantons Zürich — is the correct receiving authority. Routing to Bern produces rejection and restarts the timeline.
Yes. Switzerland’s Article 5(3) declaration requires documents served through the Central Authority to be translated into the official language of the canton where service is to be effected. Zurich is a German-language canton. Certified German translation of the summons, complaint, and all served documents is mandatory. A French or Italian translation submitted to the Zurich cantonal authority will be rejected. Undisputed Legal coordinates certified German legal translation as part of every Switzerland-bound service package.
Attempting postal or courier service on UBS entities at their Swiss registered offices violates two independent legal frameworks. First, Switzerland has formally objected to Hague Convention Articles 10(a), 10(b), and 10(c) — postal channels and direct service by competent persons are procedurally prohibited. Second, Swiss Penal Code Article 271 makes the act of performing service on behalf of a foreign state on Swiss territory a criminal offense. The requesting attorney — not just the process server — faces potential criminal prosecution under Swiss law for an unauthorized service attempt. Article 5 via the Canton of Zurich Central Authority is the only lawful path.
You must name the correct UBS successor — not “Credit Suisse.” Credit Suisse Group AG, Credit Suisse AG, and Credit Suisse (Schweiz) AG are all legally extinct following the 2023-2024 series of mergers. Naming a defunct entity produces a service defect and gives defense counsel grounds for dismissal on the first responsive pleading. Identify which Credit Suisse predecessor entity is the correct defendant, determine the applicable UBS successor (UBS Group AG, UBS AG, or UBS Switzerland AG), file a FRCP 25(c) substitution motion, and then serve the surviving entity through the appropriate path.
Serving UBS correctly means knowing which of six entities — UBS Group AG, UBS AG, UBS Financial Services Inc., UBS Securities LLC, UBS Bank USA, or UBS AG New York Branch — holds your claim; running FRCP 25(c) successor analysis for any Credit Suisse legacy matter; verifying registered agents across Delaware, New Jersey, New York, and Utah for US entities; and preparing a complete Hague Article 5 package for Swiss parent service through the Canton of Zurich Central Authority — with certified German translation and USM-94, and without any postal or courier shortcut that triggers Swiss Penal Code Article 271. Undisputed Legal handles all of it. GPS-verified affidavits. DCWP License No. 1420758-DCA for NYC five-borough service.
Same-day and rush service available for US UBS entities. Swiss Hague Article 5 engagements require lead time — contact us early for Canton of Zurich coordination. For time-sensitive UBS matters or Credit Suisse successor-substitution deadlines, call (800) 774-6922 directly.
Every day you wait is a day closer to a missed deadline. Statutes of limitations run. Discovery windows close. UBS’s legal team is already prepared — are you?
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Undisputed Legal Inc. maintains active membership and affiliations with the following professional organizations: National Association of Professional Process Servers (NAPPS), United States Process Servers Association (USPSA), National Association of Legal Support Professionals (NAOSP), Better Business Bureau (BBB) A+ Rating, New York State Unified Court System, DCWP Licensed Process Server (NYC), International Association of Professional Process Servers, National Notary Association, American Bar Association (ABA) – Allied Member, New York County Lawyers Association, Brooklyn Bar Association, Queens County Bar Association, Bronx County Bar Association, Staten Island Bar Association, Westchester County Bar Association, and Nassau County Bar Association.
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How long does service take?
Routine service is typically completed within 3–7 business days. Rush service is generally attempted within 24–48 hours.
How many attempts are included?
Standard service includes up to three attempts at different times of day when required.
Will I receive proof of service?
Yes. Once service is completed, the signed affidavit will be uploaded to your secure portal.
What documents are required?
You must upload court-stamped documents or finalized copies ready for service.
Can I track the status of my case?
Yes. Log into your account at any time to view your case timeline and attempts.