HOW TO SERVE LEGAL PAPERS ON CRAIGSLIST

Craigslist

Undisputed Legal | California Process Service

One of the world’s most popular classified sites, Craigslist has local listings for over five hundred cities. Most of the classified advertising seen on the site has certain categories, such as housing, job listings, objects for sale, and services. Not to mention there is a forums component that enables users to talk about a wide range of subjects such as gardening and the Linux operating system.

The inventor of Craigslist, Craig Newmark, and CEO Jim Buckmaster chose to make Craigslist a useful, non-commercial means for individuals to meet and engage with others in their local communities. Craigslist does not charge for posting to the majority of its classifieds categories, and it is also free to read and answer to advertisements. The website’s worth is found in its utilitarian design and the input of the people using it. 

[1.0] HISTORY

Craig’s list was created in 1995 by Craig Newmark, a software developer, as a nonprofit e-mail program for the San Francisco Bay region of California that alerts people about forthcoming events. Over time, Newmark developed a forum for users of the Web site where they could discuss topics of mutual interest. As the number of community members interacting with the site increased, the material was modified to fit their needs. Because it started as a not-for-profit classified advertising Web site in 1999, Craigslist began collecting fees for job postings in locations like New York City, where it gets the bulk of its income. There are several other functions available for users to implement, such as posting messages, participating in local conversations, buying and selling products in the ad area, and finding employment and romance.

In 2000, with the hire of businessman James Buckmaster as CEO, Craigslist started to provide additional services, including selling products online and managing real estate transactions.

[2.0] HOW CRAIGSLIST WORKS

It is mandatory to register a Craigslist account if anyone wishes to participate in forum discussions or post adverts. To become a member, all users need is an e-mail address. Once users input their email address and include a unique phrase to block automated posting systems, they will get an email that contains a link they need to click on to validate the account and log in. The user has officially joined the Craigslist community after doing that. Craigslist users are responsible for maintaining a healthy level of material on the site by checking what is posted. Some users mark articles to bring attention to topics that are especially fascinating, while others use flags to call focus to the negative aspects of the site.

People post notices on Craigslist’s Community section just as they would at a community center’s bulletin board. It has subsections including ‘local news,’ ‘politics,’ ‘announcements,’ ‘volunteer opportunities,’ and ‘rideshare programs.’ Gigs are really for tasks that last for a short time, rather than employment that people intend to hold on to.

[2.1] OWNERSHIP AND FINANCIALS

Craigslist CEO Jim Buckmaster has asserted that Craigslist had no interest in increasing profit. Instead, he said, the site wanted to assist its customers in finding the service that fits them. Consequently, Craigslist has established itself as the site of choice for American cities for paid job postings. Informally, however, financial and ownership information is not disclosed. Interestingly, their business style is defined as ‘quasi-socialist,’ since they are concerned with providing features to users regardless of their potential to earn. 

The now-famous statement that eBay acquired a 25% share in Newmark’s firm from a former employee was made by founder Craig Newmark on August 13, 2004. Craigslist supporters were worried that this new addition may upset the non-commercial ethos of the service. However, since April 2012, the utility of the site and its non-advertising character have not changed. There has not been overt corporate advertising and no banner adverts, nor have companies been charged for whatever service they were offered.

It was said that the corporation was mostly controlled by Newmark, Buckmaster, and eBay (the three board members). About 25% of eBay was held by Newmark, and it is assumed that Newmark is the majority owner. However, eBay hit a rift in April 2008 and filed a lawsuit against Craigslist to ensure that the online classified site ‘safely and successfully developed its four-year financial investment.’ eBay claims that Craigslist officials’ decisions in January 2008 had the effect of ‘unfairly diluting’ eBay’s share by more than 10%. In May 2008, Craigslist said it had sued eBay, seeking compensation for the alleged losses in fair competition caused by eBay’s conduct as a Craigslist shareholder.

[3.0] CUSTOMER-TO CUSTOMER INTERFACE

Craigslist, Inc. provides services through its websites, programs, and computer servers, including but not limited to classified advertising, forums, and email forwarding. By accessing or using Craigslist, the person is a ‘user’ and accepts and agrees to the terms (the ‘Terms of Use’ or ‘TOU’) as a legal contract between the user and Craigslist. The Terms of Use include and incorporate additional terms (‘guidelines’) applicable to particular categories or services available on Craigslist as set forth to users upon access to such categories or services. Craigslist may post changes to the terms of use at any time, and any such changes will be applicable to all subsequent access to or use of Craigslist.

It is necessary for an individual to comply with, and to ensure compliance with, all laws, ordinances, and California  Process Service regulations applicable to their activities on Craigslist since the Terms of Use grant the individual a limited, revocable, nonexclusive license to access Craigslist and use Craigslist. Craigslist employs Customer to customer (C2C) as a business model whereby customers trade with each other using a third-party platform. 

[3.1] MODERATION

Craigslist has the right, but not the obligation, to regulate content. To regulate conduct like limiting unauthorized access to Craigslist and enforcing the terms of understanding comes within the ambit of what Craigslist deems necessary or appropriate. Craigslist can start, stop or modify any regulation or enforcement measures at any time, especially in order to comply with strict  California Process Service regulations.

It must be known that a user cannot maintain and use more than one account, including a telephone or phone-verified account (‘PVA’), to post content and specifically may not create or use additional accounts for the purpose of circumventing technological restrictions (security measures) in the posting process or otherwise for posting content in violation of the terms of use. For this reason, Craigslist information is often combed by law enforcement, identifying key information about the user at hand. Police often scan the Craigslist segments for information and often issues requests for records in order to identify key information.

A user may create an account, including a PVA, only on their own behalf and cannot permit others to create accounts or PVAs for him/her. The creation of accounts or PVAs for others is expressly prohibited since a user must only their own account or PVA, and may not use any account or PVA of another.

[3.2] HOW DOES CRAIGSLIST DEAL WITH UNAUTHORIZED ACCESS AND ACTIVITIES

To maintain the integrity and functionality of Craigslist for its users, access to Craigslist and activities related to Craigslist that are harmful to, inconsistent with, or disruptive of the users’ beneficial use and enjoyment of Craigslist are expressly unauthorized and prohibited. For example, without limitation, the collection of Craigslist users’ personal information (including but not limited to email addresses, IP addresses, and telephone numbers) is not allowed for any purpose. Any copying, performance, or unauthorized derivative use of Craigslist or any content posted on Craigslist whether done directly or through intermediaries is prohibited. There is an exception afforded to internet search engines and archives that are public and not for commercial use, wherein the engine can access Craigslist without individual written agreements as long as it [A.] provides a direct hyperlink to the relevant Craigslist website, service, forum or content; [B.] accesses Craigslist from a stable IP address using an easily identifiable agent; and [C.] complies with CL’s robots.txt file. 

Any effort to decompile, disassemble or reverse engineer all or any part of Craigslist in order to identify, acquire, copy or emulate any source code or object code is expressly prohibited.

[4.0] PERSONAL INFORMATION REQUESTS

Craigslist keeps an account of all the data it has collected in the last twelve months, where it got it, why it collected it, and the categories of third parties to whom it disclosed it, which is highly relevant when it comes to  California Process Service effected on Craigslist. Disclosure to ‘Payment processors’ applies when one pays for a Craigslist post using a credit card. The user enters information like first and last name, email address, phone number, or mailing or street addresses that are disclosed to specific individuals. For example, the first and last name, as well as phone number information, is disclosed to payment processors and phone verification service providers for enumerated purposes like facilitating transactions and personalizing the individual’s use of Craigslist or for user-to-user communications, combatting fraud/abuse. 

If the user has logged into Craigslist, their email address has been used in order to ostensibly create the account and facilitate user-to-user and Craigslist-to-user communications. It must be known that this information can be disclosed to no individual, although a mailing or street address (still falling under user entry) could be disclosed to payment processors in the same manner for account and post creation. Craigslist communicating with corporate users, facilitating transactions, and personalizing the use of Craigslist should also be available under California Process Service regulations. Credit card data may also be available to payment processors. 

Craigslist can share personal data in order to  [A.] respond to subpoenas, search warrants, court orders, or other legal California Process Services. [B.] protect the rights, property, or safety of Craigslist users, Craigslist, or the general public, [C.] at the direction of the individual or [D.] in connection with a merger, bankruptcy, or sale/transfer of assets.

CL retains data to assist customers and California Process Service in using Craigslist, to prevent fraud and abuse, and in compliance with applicable laws and California Process Service regulations. Despite good-faith attempts to store data securely, Craigslist cannot make a wholehearted guarantee in that regard.

[4.0] SERVING CRAIGSLIST INC. 

Craigslist Inc. was registered with the California list of Business entities on 15th November 2004, falling under Delaware jurisdiction. The entity itself comes under the business of foreign stock. California Process Service may be accepted by mailing it to the entity or by directly serving it to the agent for Process Service. 

Official requests for the release of records can be submitted by email, fax, or mail as long as it is addressed to the Custodian of Records for California Process Service. However, if the information required is not specific, general questions and questions of status may be provided to the Legal Department at legal@Craigslist.org. It is necessary to indicate what the preferred method of delivery for the response would be equally important that each of these methods can return information at different speeds. Return of records by email provides the fastest turnaround, which is why the information should be specified under California Process Service. Additionally, if the request involves sending a list of posting ID numbers, it is a key component to place said place numbers in ascending order.

If in case the ID numbers or another specific criterion like user email addresses are not provided, it is sufficient, if a bit vaguer, to provide specific search criteria like date range, category, Craigslist site, and keywords. 

 [4.2] SERVING CRAIGSLIST CHARITABLE FUND

Craigslist Charitable Fund was registered on 30th November 2008, coming entirely under California jurisdiction in its capacity as a domestic non-profit. However, the company stands currently dissolved, although California Process Service was easily provided upon the company by personal California Process Service, Process Service by the registered agent, or Process Service by mail 

Visiting Craigslist.org is enough to complete the job if all users want to do is look around. There are several categories, each of which has various subcategories, so it’s simple to choose the right one.  Ads feature the member’s e-mail address more often than not. Craigslist allows users to disguise their email addresses to help protect their privacy. The person who submitted the ad, as well as the person who replies to it, are the only two participants in a transaction. Only someone reporting a concern will allow the Craigslist staff to become involved in any transactions or conversations.

For more information on serving legal papers, contact a California Process Service (800) 774-6922. Representatives are available Monday-Friday 8 am – 8 pm EST.  If you found this article helpful, please consider donating.  Thank you for following our blog, A space dedicated to bringing you news on breaking legal developments, interesting articles for law professionals, and educational material for all. We hope that you enjoy your time on our blog and revisit us!  We also invite you to check out our Frequently Asked Questions About Process Servers.

Sources

1. Which includes but is not limited to postings, text, code, images, video, binary files, ads, accounts, account information, flags, emails, messages and any other user communications (‘content’)) posted to, stored on or transmitted via Craigslist by any user (or any other third party in any manner

2. Including but not limited to automated and manual screening, blocking, filtering, exclusion from index pages, exclusion from search results, requiring the use of an application programming interface (API), requiring the use of a bulk posting interface, authorization, verification, and the deletion and/or termination of content, accounts and/or all or any use or access

3. including but not limited to by means of spiders, robots, crawlers, scrapers, framing, iframes or RSS feeds

4. provided, however, that CL may terminate this limited exception as to any search engine or public archive (or any person or entity relying on this provision to access Craigslist without their own written agreement executed with CL), at any time and in its sole discretion, upon written notice, including, without limitation, by email notice.

5. Entity Address:

222 SUTTER STREET 9TH FLOOR
SAN FRANCISCO CA 94108

6. 2007 California Corporations Code Chapter 21. Foreign Corporations CA Codes (corp:2100-2117.1)

 Any foreign corporation (other than a foreign association) not transacting intrastate business may register its

corporate name with the Secretary of State, provided its corporate name would be available pursuant to Section 201 to a new corporation organized under this division at the time of such registration.

7. Entity Mailing Address:

222 SUTTER STREET 9TH FLOOR, SAN FRANCISCO CA 94108

8. Agent for Service of Process:

JASON A. YURASEK
235 MONTGOMERY STREET SUITE 1158
SAN FRANCISCO CA 94104

9. Process Service by email:
legal@Craigslist.org
(please send request as a PDF file

10. Process Service by fax:
415-504-6394
Attn: Custodian of Records

11. Process Service by mail:
Craigslist
222 Sutter St. 9th Floor
San Francisco, CA 94108
Attn: Custodian of Records

12. 1234567890, 1234567891, 1234567892, etc.

13. Corp. Code, §§ 5110 et seq. [nonprofit public benefit corporations]

14. Entity Address:

222 SUTTER ST 9TH FL
SAN FRANCISCO CA 94108

15. Agent for Service of Process:

JASON A YURASEK
235 MONTGOMERY ST STE 1158
SAN FRANCISCO CA 94104

16. Entity Mailing Address:

222 SUTTER ST 9TH FL
SAN FRANCISCO CA 94108

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